Privacy Policy

1. Introduction

Welcome to InfluFinder. This Privacy Policy explains how Influencers Enterprise FZ-LLC ("we," "us," or "our"), a company registered in the RAK Free Zone, United Arab Emirates, collects, uses, stores, and protects your personal data when you visit influfinder.com (the "Website"), submit inquiries through our contact forms, subscribe to our newsletter, or otherwise interact with our online presence.

We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy complies with the General Data Protection Regulation (GDPR), the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and other applicable data protection laws.

This policy applies exclusively to the InfluFinder marketing website. If you use the InfluFinder platform (SaaS dashboard or mobile application), additional privacy terms apply and are available within those products.

2. Information We Collect

We collect information to provide you with a better browsing experience and to respond to your inquiries. The types of data we collect include:

2.1 Information You Provide

• Contact Form Submissions: Full name, email address, company name, job title, country, phone number, and the content of your message when you submit our Enterprise contact form or any other inquiry form.
• Newsletter Subscriptions: Email address when you sign up to receive updates or marketing communications.
• Communications: Any information you provide when you contact us directly via email or other channels.

2.2 Automatically Collected Data

• Log Data: IP address, browser type and version, operating system, referral URLs, pages viewed, time spent on pages, and access timestamps.
• Device Information: Device type, screen resolution, language settings, and unique device identifiers.
• Interaction Data: Clicks, scroll behavior, and navigation patterns on the Website.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect usage data. For detailed information, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to Inquiries: To process and respond to your contact form submissions, demo requests, and sales inquiries.
• Marketing Communications: To send you newsletters, product updates, and promotional materials when you have opted in to receive them.
• Website Analytics: To analyze usage trends, monitor performance, and improve the functionality and content of our Website.
• Personalization: To tailor the content and experience on our Website based on your browsing behavior and preferences.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Fraud Prevention: To detect and prevent fraudulent activity, abuse, and security threats.

4. Cookies & Tracking

Our Website uses cookies and similar technologies. We categorize cookies as follows:

• Essential Cookies: Required for the Website to function properly (e.g., cookie consent preferences).
• Analytics Cookies: Help us understand how visitors interact with the Website by collecting anonymous usage data (e.g., Google Analytics).
• Functional Cookies: Enable enhanced functionality such as language preferences and display settings.
• Marketing Cookies: Used by advertising partners to build interest profiles and display relevant ads across other websites.

For a complete list of cookies we use and how to manage them, please see our Cookie Policy.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds, in accordance with GDPR Article 6 and the UAE PDPL:

• Consent (Article 6(1)(a) GDPR): Where you have given clear consent, such as subscribing to our newsletter or accepting non-essential cookies.
• Legitimate Interests (Article 6(1)(f) GDPR): Where processing is necessary for our legitimate interests, such as analyzing Website traffic, improving our services, and ensuring security, provided these interests are not overridden by your rights.
• Performance of a Contract (Article 6(1)(b) GDPR): Where processing is necessary to respond to your inquiry or to take steps at your request before entering into a contract.
• Legal Obligation (Article 6(1)(c) GDPR): Where processing is necessary to comply with a legal obligation.

You may withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

6. Data Sharing & Third Parties

We may share your data with the following categories of recipients:

• Analytics Providers: Third-party analytics services (e.g., Google Analytics) that help us understand Website traffic and usage patterns. These providers process data in aggregated or anonymized form.
• Hosting & Infrastructure: Cloud hosting providers that store and serve our Website. These providers are contractually bound to process data securely.
• Email Service Providers: Platforms that help us deliver newsletters and marketing communications to subscribers who have opted in.
• Legal Requirements: We may disclose your data if required by law, regulation, or governmental request, or to protect the rights, property, or safety of Influencers Enterprise FZ-LLC, our users, or the public.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

7. International Data Transfers

Influencers Enterprise FZ-LLC is based in the United Arab Emirates. Your personal data may be transferred to, stored, and processed in countries outside the UAE, including the EEA and the United States, where our infrastructure and service providers operate.

When we transfer data internationally, we implement appropriate safeguards:

• Standard Contractual Clauses (SCCs): We use EU-approved Standard Contractual Clauses with our providers located outside the EEA.
• Adequacy Decisions: Where applicable, we rely on adequacy decisions by the European Commission or UAE authorities.
• Technical Safeguards: Encryption in transit and at rest, access controls, and other technical measures.

8. Data Retention

We retain your personal data only for as long as necessary:

• Contact Form Submissions: Retained for up to 24 months after your last interaction, then deleted.
• Newsletter Subscriptions: Retained until you unsubscribe, plus 30 days for processing.
• Website Analytics Data: Retained for up to 14 months in anonymized/aggregated form.
• Cookie Data: Retention varies by cookie type; see our Cookie Policy for details.
• Legal Records: Retained as required by applicable law (e.g., consent records for 3 years).

9. Your Rights

Under the GDPR, the UAE PDPL, and other applicable data protection laws, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data when it is no longer necessary.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Restriction: Request that we restrict processing of your data in certain circumstances.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing.
• Right to Lodge a Complaint: Contact the relevant supervisory authority (UAE Data Office, or your local EU DPA).

To exercise any of these rights, please contact us at info@influfinder.com. We will respond within 30 days.

10. Children's Privacy

Our Website is not directed at children under the age of 16 (or under 13 in applicable jurisdictions). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at info@influfinder.com so we can take appropriate action.

11. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption: All data transmitted between your browser and our servers is encrypted using TLS 1.2 or higher.
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis.
• Infrastructure: Our Website is hosted on reputable cloud providers maintaining industry certifications (SOC 2, ISO 27001).
• Monitoring: We conduct regular security assessments and vulnerability scans.

While we strive to protect your personal data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to industry best practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Effective Date" and "Last Updated" date at the top of this policy.
• Post a prominent notice on our Website.
• Where required by law, obtain your consent to material changes before they take effect.

We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

For GDPR-related inquiries, you may also contact your local data protection authority. A list of EU data protection authorities is available on the European Data Protection Board website.

We aim to respond to all legitimate requests within 30 days.